Written Question·Department for Work and Pensions·UIN 19366

Social Security Benefits: Appeals

Tabled: 11 December 2024
Answered: 16 December 2024

Question

Richard Burgon

LabourLeeds East

To ask the Secretary of State for Work and Pensions, what assessment she has made of the effectiveness of the mandatory reconsideration process.

Answer

Sir Stephen Timms
Whilst we aim to make the right decision as early as possible in the claim journey, Mandatory Reconsideration is a key element of the Department’s decision-making process. It offers customers an opportunity to challenge decisions and provide any additiona...

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