Written Question·Department for Work and Pensions·UIN 35589
Social Security Benefits: Appeals
Tabled: 4 March 2025
Answered: 10 March 2025
Question
Helen Maguire
Liberal Democrat — Epsom and Ewell
To ask the Secretary of State for Work and Pensions, what steps her Department is taking to (a) improve response times and (b) ensure mandatory reconsiderations are adequately assessed.
Answer
Sir Stephen TimmsWhilst we aim to make the right decision as early as possible in the claim journey, Mandatory Reconsideration (MR) is a key element of the Department’s decision-making process. MR offers customers an opportunity to challenge decisions and provide any addi...
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