Written Question·Department for Work and Pensions·UIN 118849
Social Security Benefits: Artificial Intelligence
Tabled: 9 March 2026
Answered: 17 March 2026
Question
Julia Lopez
Conservative — Hornchurch and Upminster
To ask the Secretary of State for Work and Pensions, what equality impact assessment was carried out before awarding the Nexus AI contract to IBM; and what safeguards are in place to prevent algorithmic bias in those AI tools used in benefits administrati
Answer
Andrew WesternAn Equality Impact Assessment (EIA) was not undertaken at the point of award of the Nexus contract. Nexus is a call-off contract with a broad scope which, of itself, does not directly introduce defined services or functionality into live operations. EIAs ...
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