Written Question·Department for Work and Pensions·UIN 110973

Social Security Benefits: Compensation

Tabled: 4 February 2026
Answered: 23 February 2026

Question

Tom Morrison

Liberal DemocratCheadle

To ask the Secretary of State for Work and Pensions, in each of the last 5 years, a) how many complaints to his Department have resulted in a consolatory payment being made to benefit recipients in recognition of delays or errors made by DWP; and b) what

Answer

Andrew Western
We have provided the number of consolatory payments made in the last five years to benefit recipients in recognition of delays and errors made by DWP in the table below. YearNumber of Consolatory PaymentsTotal Gross Cost (£)2020/2131512943152021/226483525...

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