Written Question·Department for Work and Pensions·UIN 118335

Social Security Benefits: Compensation

Tabled: 5 March 2026

Answered: 13 March 2026

Question

Tom Morrison

To ask the Secretary of State for Work and Pensions, pursuant to the answer of 23 February 2026 to Question 110973, what proportion of the consolatory payment was as a result of a decision by the Independent Case Examiner to increase the payment offered b

Answer

Andrew Western

As part of its investigations, the Independent Case Examiner (ICE) reviews any remedies (including consolatory payments) already offered by DWP during its own complaints process. ICE considers whether these remedies were appropriate and adequately reflect...

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