Written Question·Department for Work and Pensions·UIN 78899

Social Security Benefits: Disability

Tabled: 10 October 2025
Answered: 22 October 2025

Question

Liz Jarvis

Liberal DemocratEastleigh

To ask the Secretary of State for Work and Pensions, whether his Department plans to make an assessment of the effectiveness of telephone-based disability benefit assessments.

Answer

Sir Stephen Timms
An assessment of whether each of the channels - telephone, video and face to face - for initial health assessments drive different award outcomes and impact Annually Managed Expenditure (AME) has recently been undertaken. The results will be published in ...

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