Written Question·Department for Work and Pensions·UIN 99510

Social Security Benefits: Home Visits

Tabled: 12 December 2025

Answered: 23 December 2025

Question

Wendy Chamberlain

To ask the Secretary of State for Work and Pensions, what guidance his Department has issued on visits by DWP staff to claimant households.

Answer

Sir Stephen Timms

Our Operational Instructions include a specific section to support colleagues undertaking Home Visits. For context, please find attached an excerpt from our Core Visits Referral Guide. Other topics in this section include content relating to Safeguarding,...

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