Written Question·Department for Work and Pensions·UIN 87605

Social Security Benefits: Internet

Tabled: 3 November 2025

Answered: 12 November 2025

Question

John Milne

To ask the Secretary of State for Work and Pensions, whether his Department plans to increase the availability of the test digital service for applicants for (a) the Personal Independence Payment and (b) other benefits in (i) Horsham constituency and (ii)

Answer

Sir Stephen Timms

We are enabling customers to complete parts of their application online, as announced in the Pathways to Work Green Paper. We are also planning to increase the number of face-to-face assessments. We are transforming the way in which DWP delivers services,...

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