Written Question·Department for Work and Pensions·UIN 84490
Social Security Benefits: Visual Impairment
Tabled: 22 October 2025
Answered: 3 November 2025
Question
Dr Al Pinkerton
Liberal Democrat — Surrey Heath
To ask the Secretary of State for Work and Pensions, what steps his Department is taking to ensure that the (a) application and (b) appeal processes for disability benefits are accessible to (i) blind and (ii) visually impaired people in Surrey Heath cons
Answer
Sir Stephen TimmsThe (a) initial new claims application process for disability benefits is either paper or telephony based. A range of alternative formats are available for paper-based correspondence and is therefore accessible to blind and visually impaired customers. Cu...
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