Written Question·Department for Education·UIN 99939
Social Services: Complaints
Tabled: 15 December 2025
Answered: 6 January 2026
Question
Dr Al Pinkerton
Liberal Democrat — Surrey Heath
To ask the Secretary of State for Education, what oversight exists to ensure that local authorities engage constructively with parents who raise concerns on (a) fair process and (b) statutory obligations.
Answer
Josh MacAlisterLocal authorities must engage constructively with parents when concerns arise about fair process or statutory duties. Oversight is provided through several mechanisms. First, parents can use the statutory three-stage complaints procedure for children’s se...
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