Written Question·Department for Education·UIN 99939

Social Services: Complaints

Tabled: 15 December 2025
Answered: 6 January 2026

Question

Dr Al Pinkerton

Liberal DemocratSurrey Heath

To ask the Secretary of State for Education, what oversight exists to ensure that local authorities engage constructively with parents who raise concerns on (a) fair process and (b) statutory obligations.

Answer

Josh MacAlister
Local authorities must engage constructively with parents when concerns arise about fair process or statutory duties. Oversight is provided through several mechanisms. First, parents can use the statutory three-stage complaints procedure for children’s se...

This is an extract from the Parliament API. Search the full answer on Parliament.uk (UIN 99939) →