Written Question·Department of Health and Social Care·UIN 116010

Social Services: Finance

Tabled: 25 February 2026

Answered: 5 March 2026

Question

Dr Luke Evans

To ask the Secretary of State for Health and Social Care, what assessment he has made of the adequacy of the complaints signposting available to those who self-fund their social care.

Answer

Stephen Kinnock

By law, all health and social care services must have a procedure for dealing efficiently with complaints, and anyone who has seen or experienced poor-quality care has the right to complain to the organisation that provided or paid for the care.If an indi...

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