Written Question·Department of Health and Social Care·UIN 116011

Social Services: Finance

Tabled: 25 February 2026
Answered: 5 March 2026

Question

Dr Luke Evans

ConservativeHinckley and Bosworth

To ask the Secretary of State for Health and Social Care, what steps he is taking to help ensure those who self-fund their social care have access to appropriate complaints procedures available to them.

Answer

Stephen Kinnock
By law, all health and social care services must have a procedure for dealing efficiently with complaints, and anyone who has seen or experienced poor-quality care has the right to complain to the organisation that provided or paid for the care.If an indi...

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