Written Question·Department of Health and Social Care·UIN 116011
Social Services: Finance
Tabled: 25 February 2026
Answered: 5 March 2026
Question
Dr Luke Evans
Conservative — Hinckley and Bosworth
To ask the Secretary of State for Health and Social Care, what steps he is taking to help ensure those who self-fund their social care have access to appropriate complaints procedures available to them.
Answer
Stephen KinnockBy law, all health and social care services must have a procedure for dealing efficiently with complaints, and anyone who has seen or experienced poor-quality care has the right to complain to the organisation that provided or paid for the care.If an indi...
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