Social Services: Standards

The Care Quality Commission (CQC) is the independent regulator for ensuring the quality of care in England. It assesses all health and social care service providers registered with the CQC for compliance against the statutory standards set out in the Health and Social Care Act 2008 (Regulated Activities) Regulations 2014. It also assesses how well local authorities deliver adult social care by looking at their performance against their duties under Part 1 of the Care Act 2014. The CQC takes enforcement action against a provider for non-compliance.

The 10-Year Health Plan sets out new statutory and non-statutory measures and clearer accountability to ensure transparency on quality of care. The CQC’s statutory powers will be extended to access all publicly held data relating directly or indirectly to care quality. Non-statutory measures include revitalising the National Quality Board and having it develop a new quality strategy by March 2026.