Written Question·Department for Transport·UIN 68339

South Western Railway: Christchurch

Tabled: 16 July 2025

Answered: 21 July 2025

Named Day

Question

Sir Christopher Chope

To ask the Secretary of State for Transport, for what reason the 19.05 train from Waterloo to Christchurch not arrive until 22.30 on Monday 14 July; what estimate she has made of the number of passengers affected; and what compensation is available.

Answer

Simon Lightwood

A signal cable failure at Woking delayed the 19.05 from London Waterloo to Christchurch on the 14 July. Passengers are entitled to compensation under the national Delay Repay scheme. As the 19.05 was delayed for 120 minutes or more, passengers can claim c...

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