Written Question·Treasury·UIN 29363
Tax Collection: Debts
Tabled: 5 February 2025
Answered: 13 February 2025
Question
Alex Ballinger
Labour — Halesowen
To ask the Chancellor of the Exchequer, what discussions he has had with HMRC on instructions given to debt collection agencies in the event of (a) an unresolved dispute or (b) error on a taxpayer's account.
Answer
James MurrayThe debt collection agencies (DCAs) that HM Revenue & Customs (HMRC) collaborates with are regulated by the Financial Conduct Authority and are strictly bound by HMRC's processes and guidance.HMRC undertakes regular reviews, including the monitoring o...
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