Written Question·Treasury·UIN 116959
Taxation: Overpayments
Tabled: 2 March 2026
Answered: 9 March 2026
Named DayQuestion
Dave Doogan
Scottish National Party — Angus and Perthshire Glens
To ask the Chancellor of the Exchequer, (a) what the current average processing time is for HMRC overpayment relief claims; and (b) what steps her Department are taking to reduce times in processing those claims.
Answer
Dan TomlinsonHMRC recognises that payments to customers are important, therefore claims are processed as priority post. HMRC aims to process 80% of priority post received within 15 working days. Customer correspondence performance is reported monthly and quarterly thr...
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