Written Question·Treasury·UIN 68020

Taxation: Rebates

Tabled: 15 July 2025
Answered: 21 July 2025
Named Day

Question

Nadia Whittome

LabourNottingham East

To ask the Chancellor of the Exchequer, what steps she is taking to ensure that HMRC processes tax refunds within a (a) reasonable and (b) transparent timeframe.

Answer

James Murray
HMRC recognises that tax refunds are important for customers, and aims to process repayments as a priority. HMRC’s correspondence service standard is to respond to 80% of priority post within 15 working days. Monthly performance against this standard is p...

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