Written Question·Department for Education·UIN 41399

Teachers' Pensions

Tabled: 26 March 2025
Answered: 1 April 2025
Named Day

Question

Mark Garnier

ConservativeWyre Forest

To ask the Secretary of State for Education, what assessment her Department has of the adequacy of the range of communication methods used by Teachers' Pensions to contact their customers.

Answer

Catherine McKinnell
Teachers’ Pensions employs a wide range of communication methods to contact members of the scheme, including via member portal, website, telephone contact centre, webchat, text messaging, post, email and social media platforms.The department regularly rev...

This is an extract from the Parliament API. Search the full answer on Parliament.uk (UIN 41399) →