Written Question·Department for Science, Innovation and Technology·UIN 78019

Telecommunications: Contracts

Tabled: 10 October 2025
Answered: 20 October 2025

Question

Andrew Rosindell

Reform UK — Romford

To ask the Secretary of State for Science, Innovation and Technology, if she will bring forward legislative proposals for a mandatory 14-day cooling off period for telecom contracts.

Answer

Kanishka Narayan
The existing Consumer Contracts Regulations 2013 provide a requirement for a 14-day cooling off period, subject to some exclusions, and this applies to telecoms contracts. Generally, if a consumer enters a contract with a trader, at a distance (for exampl...
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