Written Question·Department for Science, Innovation and Technology·UIN 14882

Telecommunications: Outages

Tabled: 18 November 2024

Answered: 26 November 2024

Question

Caroline Voaden

To ask the Secretary of State for Science, Innovation and Technology, whether he has made a recent assessment of the potential merits of requiring all communications providers to issue automatic compensation for service outages.

Answer

Chris Bryant

Consumers should expect high-quality, reliable services. Operators have statutory obligations to keep services available and take all appropriate and proportionate measures to prepare for and minimise any disruption or outages.In 2019, Ofcom - the indepen...

ⓘ

This is an extract from the Parliament API. Search the full answer on Parliament.uk (UIN 14882) →