Telecommunications: Prices
Question
Victoria Collins
To ask the Secretary of State for Science, Innovation and Technology, what recent discussions her department has had with a) telecoms companies b) consumer groups on unspecified discretionary price rises in consumer telecoms contracts.
Answer
Kanishka NarayanIt is imperative that people feel empowered when interacting with the telecoms market and that they can be confident they are getting a fair deal.
The Secretary of State wrote to Ofcom’s CEO on 31 October to seek Ofcom’s assessment of existing consumer protections and to explore what could be done further and faster on transparent and fair pricing. The Secretary of State has also met with consumer advocate Martin Lewis of MoneySavingExpert, to discuss issues raised in the letter and ideas to further strengthen protections for ordinary people.