Written Question·Home Office·UIN 75849
UK Visas and Immigration
Tabled: 8 September 2025
Answered: 15 September 2025
Named DayQuestion
Freddie van Mierlo
Liberal Democrat — Henley and Thame
To ask the Secretary of State for the Home Department, what recent assessment she has made of the UKVI waiting times for answering enquiries regarding (a) UK passports and (b) British National status.
Answer
Mike TappFor customer enquiries made to the Passport Adviceline, in August, the average speed to answer passport related calls was 16 seconds.