Written Question·Department for Work and Pensions·UIN 75667
Universal Credit
Tabled: 8 September 2025
Answered: 16 September 2025
Named DayQuestion
Helen Whately
Conservative — Faversham and Mid Kent
To ask the Secretary of State for Work and Pensions, how many and what proportion of Universal Credit claims are managed exclusively through the online journal without in-person Jobcentre visits.
Answer
Sir Stephen TimmsThe information requested is not held centrally and to provide it would incur disproportionate cost to develop the appropriate code and analyse the raw data.