Written Question·Department for Work and Pensions·UIN 22611
Universal Credit: Applications
Tabled: 8 January 2025
Answered: 14 January 2025
Question
Jim Shannon
Democratic Unionist Party — Strangford
To ask the Secretary of State for Work and Pensions, if she will take steps to make the application process for Universal Credit more accessible for people (a) who are not able to go online and (b) with learning difficulties.
Answer
Sir Stephen TimmsDWP provides alternative channels to make a claim to UC for those who are unable to use the digital channel, this includes telephone or Jobcentre attendance. A home visit may also be considered if additional support is required. A range of support is avai...
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