Written Question·Department for Work and Pensions·UIN 72222

Universal Credit: Disability

Tabled: 29 August 2025
Answered: 10 September 2025

Question

Lisa Smart

Liberal DemocratHazel Grove

To ask the Secretary of State for Work and Pensions, whether her Department has issued guidance to Jobcentres on making reasonable adjustments in line with the Equality Act 2010 for claimants with complex disabilities which may prevent them from attending

Answer

Dame Diana Johnson
Where customers need assistance to access our services and information, we will make reasonable adjustments to meet their individual needs, in line with our obligations under the Equality Act 2010. Guidance on reasonable adjustments is available for all s...

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