Written Question·Department for Work and Pensions·UIN 16750

Universal Credit: Rented Housing

Tabled: 7 July 2026

Answered: 17 July 2026

Question

Alex Brewer

To ask the Secretary of State for Work and Pensions, what (a) compensation and (b) redress is available to landlords who incur rent arrears as a result of (i) delays and (ii) administrative errors in implementing Managed Payments to Landlords.

Answer

Sir Stephen Timms

Where it is considered to be in the claimant’s best interests, those who are vulnerable or who have accumulated arrears may have their rent payments sent direct to their landlords. Rent is a contractual agreement between a tenant and their landlord, which...

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