Written Question·Department for Business and Trade·UIN 93227

Universal Service Obligation: Reform

Tabled: 20 November 2025
Answered: 27 November 2025

Question

Ian Roome

Liberal DemocratNorth Devon

To ask the Secretary of State for Business and Trade, what steps his Department is taking to ensure that postal workers and trade unions are consulted on reforms to the Universal Service Obligation.

Answer

Blair McDougall
On 10 July this year, Ofcom announced its decision on its review of the universal service obligation. This involved a consultation to which the Communication Workers’ Union (CWU) and Unite CMA responded.The government is aware that Royal Mail's management...

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