Written Question·Department for Energy Security and Net Zero·UIN 13527

Utilities: Billing

Tabled: 11 November 2024
Answered: 14 November 2024
Named Day

Question

Nadia Whittome

LabourNottingham East

To ask the Secretary of State for Energy Security and Net Zero, whether his Department plans to take steps to (a) protect consumers who receive inaccurate bills from utility companies and (b) prevent utility companies from enforcing high usage bills witho

Answer

Miatta Fahnbulleh
As a priority, the Government will support Ofgem to review the rules around billing accuracy and supplier billing practices to understand where improvement is needed and whether compliance action is required. Ofgem is also considering new rules to improve...

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