Written Question·Department for Environment, Food and Rural Affairs·UIN 104633

Utilities: Emergencies

Tabled: 12 January 2026
Answered: 15 January 2026

Question

Andrew George

Liberal DemocratSt Ives

To ask the Secretary of State for Environment, Food and Rural Affairs, what discussions she has had with utility companies on directing customers to online information during service disruptions; and what steps she will take to ensure that essential infor

Answer

Emma Hardy
The Security and Emergency Measures Direction 2022 (SEMD) requires water companies to ensure continuation of their water distribution functions during an emergency. SEMD includes a legal requirement for companies to have “appropriate emergency communicati...

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