Written Question·Department for Energy Security and Net Zero·UIN 47725

Utilities: Fees and Charges

Tabled: 24 April 2025
Answered: 2 May 2025

Question

Suella Braverman

Reform UKFareham and Waterlooville

To ask the Secretary of State for Energy Security and Net Zero, whether his Department plans to take steps to allow consumers to challenge the charges of a privately owned utility when no other utility services operate in their area.

Answer

Miatta Fahnbulleh
Energy suppliers are bound by a universal service obligation under standard condition 22 of the gas and electricity Standard Licence Conditions. This means they are required to offer terms to any domestic consumer who asks, ensuring consumers have access ...

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