Written Question·Treasury·UIN 81108
Valuation Office Agency
Tabled: 10 October 2025
Answered: 21 October 2025
Question
Cameron Thomas
Independent — Tewkesbury
To ask the Chancellor of the Exchequer, what steps her Department is taking to help mitigate the potential impact of moving the Valuation Office Agency into HMRC on the timely processing of cases.
Answer
Dan TomlinsonThe VOA is meeting the majority of its performance targets. In the areas where it isn’t, it has robust service recovery plans in place. These include moving staff to where there is the greatest customer demand and upskilling its workforce in a wider range...
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