Written Question·Treasury·UIN 77853

Valuation Office Agency: Standards

Tabled: 16 September 2025

Answered: 13 October 2025

Question

Rachel Gilmour

Liberal Democrat — Tiverton and Minehead

To ask the Chancellor of the Exchequer, if she will make an assessment of the potential implications for her policies of the size of the backlog on Valuation Office Agency decisions.

Answer

Dan Tomlinson

The Valuation Office Agency (VOA) is working as quickly as possible to clear cases, and moving staff to where there is the greatest customer demand. The VOA is focusing on the oldest cases first, and where customers are facing financial hardship. The VOA ...

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