Written Question·Treasury·UIN 98773

VAT: Repayments

Tabled: 10 December 2025

Answered: 19 December 2025

Question

Esther McVey

To ask the Chancellor of the Exchequer, how many complaints HMRC have received in the last 6 months about VAT refunds to businesses because the refund was a) not received and b) delayed.

Answer

Dan Tomlinson

Between 1 June to 30 November 2025, HMRC processed around 1.4 million VAT repayment returns, with around 93% paid promptly following initial risking.Based on the information held on HMRC’s complaints database, between 1 June to 30 November 2025, HMRC rece...

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