Written Question·Department for Work and Pensions·UIN 76678

Voluntary Contributions

Tabled: 11 September 2025
Answered: 18 September 2025
Named Day

Question

Steve Darling

Liberal DemocratTorbay

To ask the Secretary of State for Work and Pensions, with reference to the April 2025 deadline for backdated voluntary National Insurance Contributions, how many requests for callbacks were logged by his Department before 6 April 2025; how many callbacks

Answer

Torsten Bell
In total, DWP received c528,000 call-back requests from customers ahead of the voluntary National Insurance Contributions (VNICS) deadline of 5 April 2025. The Department has taken a two-stage approach to actioning these requests.Stage 1 was to gather per...

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