Written Question·Department for Environment, Food and Rural Affairs·UIN 69834

Water Charges

Tabled: 22 July 2025

Answered: 8 September 2025

Question

Kevin Hollinrake

To ask the Secretary of State for Environment, Food and Rural Affairs, pursuant to the Answer of 9 July 2025 to Question 64455 on Water Charges, whether households are able to opt-out of pilots on (a) rising block tariffs and progressive water metering an

Answer

Emma Hardy

The Government is committed to delivering for customers. Following the Independent Water Commission report, the Government will establish a new statutory water ombudsman - a single, free service to help customers resolve complaints such as incorrect bills...

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