Written Question·Department for Environment, Food and Rural Affairs·UIN 118226

Water Charges: Social Tariffs

Tabled: 5 March 2026

Answered: 11 March 2026

Question

Kevin Hollinrake

To ask the Secretary of State for Environment, Food and Rural Affairs, pursuant to the Answer of 10 December 2025 to Question 96793 on water charges: social tariffs, what guidance Ofwat has given water companies on (a) whether tariffs from charging trials

Answer

Emma Hardy

Ofwat expects trials to follow its good practice principles, including strong customer engagement and safeguards. Companies must also consult with the Consumer Council for Water in developing their trials to ensure that appropriate safeguards are in place...

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