Written Question·Department for Environment, Food and Rural Affairs·UIN 107646

Water Supply

Tabled: 21 January 2026

Answered: 27 January 2026

Question

James McMurdock

Independent — South Basildon and East Thurrock

To ask the Secretary of State for Environment, Food and Rural Affairs, pursuant to her Department’s press release entitled Government unveils biggest overhaul to water in a generation, published on 19 January 2026, when she anticipates the new Water Ombud

Answer

Emma Hardy

To rebuild consumer trust in the water sector, it is vital customers have assurance their complaints will be resolved. The Government will therefore establish an independent, impartial and accredited Ombudsman which is approved and overseen by the regulat...

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