Written Question·Department for Environment, Food and Rural Affairs·UIN 30121
Water Supply and Sewage: Compensation
Tabled: 10 February 2025
Answered: 25 February 2025
Named DayQuestion
Tom Tugendhat
Conservative — Tonbridge
To ask the Secretary of State for Environment, Food and Rural Affairs, what statutory guidance his Department issues to water companies on issuing compensation to customers in cases where the minimum standards of service required under The Water Supply an
Answer
Emma HardyThe Water Supply and Sewerage Services (Customer Service Standards) Regulations 2008 are often referred to as the Guaranteed Standards Scheme (GSS). The GSS establishes baseline expectations for customer service and corresponding payments to be made to af...
ⓘ
This is an extract from the Parliament API. Search the full answer on Parliament.uk (UIN 30121) →