Water Supply: Surrey Heath
Question
Dr Al Pinkerton
To ask the Secretary of State for Environment, Food and Rural Affairs, what discussions his Department has had with Ofwat on mitigating clean water loss from households in Surrey Heath constituency.
Answer
Emma HardyThis Government works closely with the regulators to hold water companies to account on poor performance and drive improvements which benefit customers and the environment.
Ofwat sets specific performance targets for companies in the five-yearly price review, including for leakage and unplanned outage. Where companies fail to meet these targets, they must reimburse customers through lower water bills in the following financial year.
The Secretary of State meets with stakeholders regularly such as Ofwat to discuss a range of issues.