Written Question·Department for Transport·UIN 71142

Weybridge Station: Lifts

Tabled: 29 August 2025
Answered: 8 September 2025

Question

Dr Ben Spencer

ConservativeRunnymede and Weybridge

To ask the Secretary of State for Transport, what (a) data sources and (b) methodology was used by South Western Rail to (i) measure the performance and (ii) monitor outage events of the lifts at Weybridge Station.

Answer

Simon Lightwood
South Western Railway (SWR) uses the Network Rail data source system Citadel, which logs lifts reported out of use, alongside SWR customers advising of lifts out of use. This approach is used at all SWR stations with lifts including Weybridge. This data i...

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