Charlie Maynard

I have been here for 17 months. We could rehash things from 14 or 17 years ago. I believe that in 2009 the Labour Government sought to take a 30% stake out of the Royal Mail, but I am not interested in going back through that because we are where we are. Let me try to finish my speech, and I will talk about where I think we should be heading now. The Government and Ofcom need to urgently make it clear to Royal Mail executives that they must get a grip on the situation. Although letter numbers have fallen, there is still plenty of demand for Royal Mail’s delivery services. Crucially, everyone across the country and all of us here in Parliament place huge value on retaining the universal service obligation. What seems clear is that the incentives are wrong. The new owner of Royal Mail is a commercial operator that bought International Distribution Services, the holding company of Royal Mail, in June 2025 with a full understanding of the Royal Mail’s USO requirement. The business seems to be prioritising its profitable parcel business, General Logistics Systems. The owner also has a clear commercial incentive to cut costs on the Royal Mail side of the business and to keep lobbying Ofcom to continue to loosen the USO requirements even further. Such a strategy serves the owner of Royal Mail very nicely, but is a terrible outcome for the many millions of people up and down the country who depend on the USO, and for the posties. I am sure the Minister and Ofcom recognise that predicament and also recognise that the USO is a key public good. I am interested in the extent to which the Minister considers the situation similar to or different from the telecoms industry levy, which is used to fund the broadband universal service obligation. Does the Minister agree that insisting on much clearer operational transparency from the Royal Mail would be good to establish more detail on whether parcels are being prioritised over letters and the impact of that? It could be managed by Ofcom requiring root-level data on delivery performance and clear reporting on parcels versus letters prioritisation to make it harder for USO traffic to be quietly deprioritised. What steps is the Minister considering taking to stop a situation where Royal Mail keeps trying to bounce Ofcom into cutting the USO further?