Baroness Benjamin (LD)

My Lords, I support all the amendments in the name of the noble Baroness, Lady Kidron. I will speak to Amendment 433. Worryingly, children are increasingly turning to AI chatbots for all facets of their everyday lives. For many, gone are the days of independent, creative or critical thinking. While chatbots can help children to explore and better understand their world, there are far too many shocking cases of children receiving harmful information and becoming emotionally dependent on these platforms. As it stands, AI chatbots risk becoming the latest example of an online product that has been rolled out without the right safety guardrails in place, and children are bearing the brunt. It is as if their well-being and mental health are not important. I can hear the AI developers thinking among themselves: “Who cares? It’s only children”. Well, we should care. Childline is hearing more and more from children who are being harmed on these platforms, with cases of false mental health diagnoses, information on how to restrict diets, and the formation of emotional relationships between children and chatbots. In increasingly concerning cases, children who have experienced abuse are told by chatbots that what they experienced was not abuse. These platforms cannot be allowed to give children harmful and misleading safeguarding advice that could prevent them speaking to trusted adults or organisations such as Childline. The Government’s action to expand the scope of the Online Safety Act to cover illegal content created by chatbots is most welcome, and I thank them for it. However, they cannot stop there. The harmful content that chatbots can generate must be included too. This must cover the harmful content duties in the Online Safety Act, such as preventing the encouragement of self-harm or suicide, and all harms that are unique to AI chatbots. It means preventing chatbots misleading or manipulating children or mimicking human relationships. The amendment from the noble Baroness, Lady Kidron, would make it a criminal offence to develop or supply an AI chatbot that harmed children. It is as simple as that. Providers must be legally required to risk-assess their services and put effective safeguards in place. Morally, this is the right thing to do. I ask the Minister: if the Government decide that they do not wish to support this amendment, please can they set out today how they will deliver measures that comprehensively protect children from all the risks that these services pose? As I keep saying, and will say one more time, childhood lasts a lifetime. If we truly care, we need to ensure that children are protected from every single type of harm. I look forward to the Minister’s response.