Lord Wrottesley (Con)

My Lords, I want to add a few comments to the discussions on these regulations. I am sorry; I was a little slow off the mark. I want to say from the outset that I believe we are going to need much more oversight to protect everyone —in particular our children and other vulnerable groups —from tech, particularly relating to online risks. I will say more on this during the passage of the Children’s Wellbeing and Schools Bill, which is currently before the House. The situation is always evolving and, unfortunately, predators always seem to be one step ahead. I have always felt that internet and tech companies could do, but choose not to do, more to make their products safer. I know this from personal experience; as I said, I will say more about this in our proceedings on the other Bill before the House. I strongly feel that such companies are complicit in this. It is regrettable that we have to regulate this area in the way we do, but here we are. Having this draft online safety super-complaints regulation is a welcome piece of the jigsaw. If implemented robustly, it has the potential to contribute meaningfully to a safer and more accountable online environment. I worry, though, and want this to work. I have a few questions for the Minister. Following on from a concern that other noble Lords have raised, I would appreciate hearing from the Minister whether there is going to be a new ombudsman and how this might be funded. I know that there is funding ring-fenced, but we really need to involve appropriate leadership and expertise. How much is enforcement likely to cost? As currently worded, the regulations do not seem to allow smaller groups, such as victim support groups or small NGOs, to feed information and complaints into the regulator. I feel that allowing for smaller groups would be beneficial to the online safety of the vulnerable. Appeals were again raised by the noble Lord, Lord Stevenson, and others. We know that, in these regulations, a group needs to apply to have their case approved to be heard. If it is rejected, is there a mechanism for appealing? Is it correct that summary decisions are the only material published after investigations? If so, I believe that we should offer more transparency than this for the public and for case law. Finally, what powers would a regulator have against the largest companies with their related resources and well-funded legal departments? I am thinking of Instagram, Facebook, various other social media and internet companies, gaming companies and other tech organisations. Will the regulator really have the powers to enforce punishments and change? I sincerely hope it will. A lot is at stake here; we need to get this right not only for today’s users but for future ones.