Patricia Ferguson

Patricia Ferguson

Labour — Glasgow West

Speaking in the House of Commons on 26 June 2025

Debate

Business of the House

Contribution

My constituent applied to have his case against his pension provider considered by the ombudsman, and he contacted me because of the delay in receiving a determination. I, in turn, wrote to the ombudsman, who advised that my constituent was in the correct place in the queue and would be allocated to an adjudicator in September 2025. My constituent made his original application in May 2020. I am sure the Leader of the House would agree that this timescale is not acceptable, so will she find time for a debate to shine a light on why such inefficiency and poor response to constituents is happening?

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