B

Baroness Grender (LD)

Speaking in the House of Lords on 14 May 2025

Debate

Renters’ Rights Bill

Contribution

My Lords, my Amendment 228 seeks to enhance transparency and oversight in the private rented sector by requiring the database to include information on tenancy disputes. This would cover a range of issues, including disputes about rent levels. It would also record the outcome of each case and how long it took to reach a resolution. This is, at its heart, a proposal for greater clarity. It is not intended to be punitive, nor to cast all landlords in a negative light—quite the opposite. It is an opportunity to reward good landlords. Those who respond quickly to issues, resolve disputes fairly and demonstrate a commitment to their tenants should have that record reflected and recognised. Too often, the private sector operates in the shadows, with tenants unsure of their rights and little visibility of how disputes are handled behind closed doors. This amendment would bring to light that process by recording the nature of a dispute, the parties involved, the outcome and the time taken to resolve it. We would therefore create a more informed and accountable system. For tenants, this information is empowering. It helps them to make better decisions about where and with whom they rent. For landlords, it provides an incentive to act responsibly and promptly, knowing that their actions contribute to a public record. For policymakers and regulators, it offers a valuable source of data to identify patterns, spot areas of concern and improve enforcement. The inclusion of rent level disputes is especially important for improving transparency. At a time when affordability is a growing concern, making this information available would provide clear insight into how disagreements over rent are handled and resolved. It would help build a more accurate and evidence-based picture of where pressure points exist in the system. It would also help tenants and policymakers understand how rent issues are being addressed in practice. In short, this amendment would help foster a culture of fairness, responsiveness and trust. These qualities are essential if we are to improve standards across this sector, and I hope the Minister will look favourably on it.

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