Contribution
I absolutely agree, but I fear Thames Water’s lack of ability to do that, simply due to the debt pile and the situation in which the company finds itself. The hon. Member’s words on behalf of his vulnerable residents clearly come from a deep wish to serve them.
The Government must step up. They must not support Thames Water—the motion is somewhat misleading—but they must support customers throughout the south by finally doing what has long been necessary. Indeed, the first draft of the debate title I submitted to the Backbench Business Committee was, “10 things I hate about Thames Water”—my researcher will appreciate me getting that in—but alas, we were not able to bring it forward.
The Government must place Thames Water under special administration. I do not lay all the blame at the feet of the current Government. We all know that for far too long the Conservative Government stood idly by while Thames Water poisoned our waterways. But with each passing day this Government must surely recognise the growing urgency of action; if they do not, it will become their fault.
Under special administration the state can temporarily take control of this collapsing company. The day-to-day operations would carry on as normal, but the board that has bled the business dry would be gone—restructured and replaced. The greedy executives who have pocketed millions in bonuses while running the company into the ground would be stripped of their bonuses. There can be no more fat pay cheques while they fail customers. Taxpayers would no longer be forced to watch helplessly as their bills rise like the water level, slowly drowning them just to cover the company’s massive and foolish debt.
With new leadership there is a chance for a new direction. Under special administration the company could finally implement a meaningful plan to tackle the sewage crisis that has plagued our waterways for far too long. No longer would our streams, rivers and lakes be seen as expendable. The £3 billion debt lifeline that Thames Water has just secured will not last forever. All it serves to do is to preserve a broken status quo. The company has proven time and again that it is not fit for purpose. If this Government do not act now, how much more of our constituents’ money will be flushed down the drain? I am begging the Government—literally begging —to listen to our anger, save us from Thames Water’s incompetence, and take steps to ensure that the next iteration of Thames Water, and other water companies across the UK, cannot get away with this kind of behaviour.
It all starts with setting up a proper water company regulator that actually does its job. Ofwat is an utter disgrace. It is asleep at the wheel and complicit in the chaos caused by the company. The regulator has sleepwalked through the mess that is Thames Water, now greenlighting a 35% hike in bills over the next five years. It has turned a blind eye to the outrageous profits and bonuses pocketed by Thames Water shareholders. It has sat leisurely by as the water companies refused to properly update their crumbling infrastructure. It has repeatedly refused to set meaningful environmental targets for water companies to improve the quality of our water. The regulator is, through its inaction, helping Thames Water to fleece the taxpayer and carry out its dirty work.
It is time to scrap Ofwat and replace it with a new regulator, one with real teeth that, in the great tradition of anti-trust and community-first capitalism, is not afraid of a fight and will square up firmly to those who benefit most from a broken system. We need a regulator that is not afraid to be bold and ambitious in fighting for the best for the British people. We expect nothing less from the Government, so why should we shrink from demanding it from the regulatory arms of the state? Indeed, if the Government hold themselves to that standard, why should they hold their agencies to anything less?
The fact is that our constituents are being utterly let down. We cannot go on like this. Across the board, the water industry needs wholesale reform, but right at the heart of the scandal, wallowing in a stinking mess of its own making, is Thames Water—a company that was set up to serve the public but has instead become a paragon of failure, debt and daylight robbery. The Government do not have long. They must act swiftly to rescue the idea at the heart of the company—the idea, which I hope has not been fully eroded or caked in sludge, that a utility company, working in collaboration with Government, can be a force for good governance.