Member

On a broader point, because the noble Lord, Lord Colgrain, has raised this with me with respect to the reserves, there is a need to publicise the work of the commissioner and to make people confident in being able to contact the commissioner, going to the commissioner with whatever their concerns are, and for the commissioner to hear that, even if the commissioner says, “That’s an individual complaint; you need to go to the service complaints system”. But if enough of those come, then they can see that there is a general welfare issue that is occurring. We are going to reflect on how we ensure that we publicise the work of the commissioner. The noble and gallant Lord, Lord Stirrup, made the suggestion that that may mean that, in a particular circumstance with respect to recruit training, we may need to consider how we do that. But it may be that there are other circumstances for other groups or categories—however you want to define them.