B

Baroness Hayman of Ullock (Lab)

Speaking in the House of Lords on 9 January 2025

Debate

Water Bills

Contribution

Clearly, it is important that we protect the most vulnerable. We expect water companies to put robust support in place to address water poverty. My noble friend mentioned WaterSure, but there are options such as payment breaks, social tariffs and debt management support. It is important that water companies work with vulnerable customers to ensure that they know all the options available to them. The Consumer Council for Water does important work, so I think it is important that the suggestions it made are looked at seriously.

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