Lord Hanson of Flint (Lab)

I am grateful to the noble Lord, Lord Russell of Liverpool, for his amendments, and for the opportunity to meet and discuss them in person. I am also acutely aware that he developed and examined the amendments with the late Baroness Newlove, to whom I again pay tribute, and with Claire Waxman, the current Victims’ Commissioner, and indeed with the National Police Chiefs’ Council. We have had, I hope, a fruitful discussion, during which I have given the Government’s view both in Committee and in our head-to-head meetings. The noble Lord’s Amendments 8 and 9 aim to limit the relevant bodies’ discretion to set criteria to underpin an application for a case review. Amendment 8 would also require the relevant bodies to provide more transparency as to their reasoning, but also to promote awareness of the case review and publish the provision in place for situations when the victim is dissatisfied about how the case has been handled. I am aware that the noble Lord knows this, but it is worth putting on record: an individual may currently apply for a case review after making three qualifying complaints. We updated the statutory guidance in September last year, and it already dictates that the relevant bodies involved in these reviews may, where appropriate, set different thresholds from those described, provided that they do not make it more difficult for the victim to make a successful application. The Government maintain that the ability to set different local thresholds is important to allow flexibility in handling each case, particularly where agencies may want to add caveats to make the threshold for a review lower in cases of high harm or those involving vulnerable adults. It is also important that noble Lords examine the provision in Clause 6, which gives powers to police and crime commissioners to set up a route for victims to request a further review when they are dissatisfied with the outcome of their case review, including when the relevant bodies determine that the threshold was not met for the initial case review. That adds a further safeguard to the case review process to ensure better victim outcomes.