Jen Craft

Jen Craft

Labour — Thurrock

Speaking in the House of Commons on 21 November 2024

Debate

Transport Infrastructure

Contribution

The Dartford crossing linking Essex and Kent is a key piece of transport infrastructure in my constituency. However, since moving to a new charging system last year, there have been serious failings in the administration of the Dart charge. Problems include credit not being carried over from the old system. Cars have incorrectly been charged, accounts have been closed in error and, in one particularly egregious example, a constituent of mine was told by an enforcement agent standing on her doorstep that she owed £8,000. I thank the Secretary of State for her attention on this matter. Will she update the House on the steps that her Department is taking to resolve the matter?

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